A new line queue system will hold your place in line and text you with updates as your turn approaches. You can reserve your place in line through a link at home or by scanning a QR code at the Exam Station. You can also schedule an appointment weeks in advance. The new system frees you up to run errands, visit your favorite coffee shop, or wait in the comfort and convenience of your home or car until your place in line nears the front of the queue.
Use THIS LINK to enter your place in line, schedule an appointment, and track your progress!
SET AN APPOINTMENT OR
CLAIM YOUR SPOT IN LINE
FAQs
Click on the arrow next to the question to see the answer.
Do I have to use the online queue?
Yes, all visitors to a Driver License Exam Station will need to log in to reserve their place in line and to assist us with gathering transaction times. Our queue system allows flexibility. After joining the queue using the weblink or QR code, you can wait from home, in your car, or run errands. You will receive notifications showing your place in line and your estimated wait time via text.
I don't have a smart phone. How do I join the online queue?
No phone? No problem. You can access the system via your home computer at www. SD.gov/dps or ask for assistance at the exam station.
When can I join the walk-in queue?
The walk-in queue opens half an hour after the exam stations' posted business hours.
Why is the online option not letting me sign in?
Reasons may include:
- The number of customers signed in ahead of you exceeds the estimated processing time we are able to complete today.
- The system may be down and we are only assisting those who are presently in the lobby. Please proceed to the exam station to claim a place in line.
Why does my estimated wait time change after being logged in?
Reasons may include:
- There could be a delay in processing with the state computer. We will alert you via text message if you are not in our lobby.
- Customers who are returning from an earlier visit today with the required documents needed to complete their transaction may advance back in line where they left off.
- Wait times are only an estimate based on the staffing resources and types of transactions ahead of you. During lunch hours, staff availability may change.
Didn't find what you were looking for here?Visit our home page for a list of other services we offer and additional information you might find helpful. You can also email us or call us at (605) 773-6883 between 9AM-4PM Central Time Monday-Friday (closed on state holidays). |